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    • 1 min read

Changing Business Accountants

There are many reasons why you may feel the need to change accountants;

  • your accountant has retired

  • you've had a new client manager every 6 months and can't build the needed rapport

  • you've moved locations

  • you want to start your dream business, but your previous accountant won't take on new startups or sole traders

  • your accountant speaks in jargon with no time to ensure you understand

  • you want to separate your affairs from another party (you've outgrown Mum and Dad's accountant or you've had a relationship break down)

  • you're feeling unheard, ignored, overcharged or unimportant

  • you just need a fresh look at your business and some new ideas

Our first suggestion for a lot of these situations is to speak with your accountant and see if they can work with you to improve your working relationship.


If that's not possible, and it's time to become part of the relaxed, transparent and valued Chromatic family, there are a few steps involved. Never fear! It does not need to be a drawn-out, costly or dramatic process.


Here's an outline of what to expect in the initial stages of working with Chromatic.


Bringing Your Business to work with Chromatic Accounting & Tax 1. REACH OUT & MEET UP In person OR Online Videocall Low pressure, get-to-know-you We'll ask for ID (it's the law) Indicative quote only 2. COMPLETE CHECKLIST/S Complete our interactive questionnaires - these help us quote accurately You provide your information via online form/s, secure file transfer or in our meeting 3. DISCONNECT YOUR OLD AGENT We'll touch base with your old agent as a courtesy You may need to settle their last bill We'll ask for them to transfer your accounting subscription to you and/or documents to us 4. CONNECT TO CHROMATIC Invite us to your accounting file (Xero/QB/MYOB, etc) Nominate us as Tax Agent via Online Services for Business* Let us know so we can accept the invitations before they expire - the ATO will not notify us! *Sole traders & individuals don 't need to nominate us first, but other types of business must for tax agent changes from 13 Nov 2023. We can 't do this step for you, but are happy to guide you with the process. 5. ONBOARDING OCCURS We check your ATO account & accounting software for any hidden surprises to discuss Written quote and terms for your signature 6. PAYMENT OF FEE OR INSTALMENT We do not take fees out of refunds, this keeps you in control Instalment pricing and direct debit option available 7. DISCUSS ISSUES IN MORE DETAIL As we get stuck in, there are often clarifications to run by you, mostly early on or as your business evolves This is where our expertise comes into play! 8. DOCUMENTS FOR YOUR REVIEW & APPROVAL Secure e-signature platform We welcome questions at this stage, too Our comments and suggestions are put in writing for future reference 9. LODGEMENT / FILING/REPORTING Payment or refund of tax We will review your Assessment Notice or ATO account if it does not match our estimates We're here for any in-between guidance until the next regular cycle

You're more than welcome to chat with us about your needs and expectations before making any decisions. We love The Clash but nobody should be wondering "Should I Stay or Should I Go" for too long!


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